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30Dec/09Off

Dell Latitude D620 Battery Not Charging

Question"I have a Dell Latitude D620 Laptop that is only a year and 2 months old. I lost the charger a while back...but there was an extra that came with my computer which I have been using since then. A couple weeks ago my battery stopped working all together (didn't even have a second of life in it)...so I finally ordered a new dell latitude d620 battery from "Dell.com" for $120 hoping that would solve my problem. It arrived today and I put it into my computer...but it STILL WON"T CHARGE. it's giving me the message " Your system will operate slower and the battery will not charge, please contact a Dell D620 AC adapter or higher for best system operation."

Best Answer"We own 3 DELL Notebook PCs and we got our DELL Latitude D620 last FEB 2007. My other 2 DELL Notebook PCs (Inspiron E1505/6400 and Latitude D800) have 2 Dell original batteries each and based on your problem, if my memory is correct (I use all 3 frequently) but on the bottom of your D620, it cites that the correct DELL AC power adapter I believe for the D620 is PA-10 or PA-12, and my guess is that your original DELL adapter is the samller 65 Watt bec I have gotten that same message before when using the 17" larger D800 and immediately switched to the larger AC adapter and problem/message went away.

I suspect your DELL error message will be going away too, and if I were in your shoes I would open the CONTROL PANEL and POWER BUTTON WINDOW and watch the % reading which should be climbing.

The only other cause or dilemma might be you bought a replacement dell d620 battery or maybe a used dell d620 battery rather than a genuine new dell laptop battery bec I had a similar battery problem on my 1st Notebook PC (GATEWAY Pentium IV) but luckily I had inquired about refund and return policy before completing the purchase on EBAY, and I might note that I also took 2 screenshots of fact that the compatible battery I received did not charge and stayed at 0% evn after leaving it plugged in overnight."

More Dell Latitude D620 Battery Info

(9-Cell) 7200mAh Extended Laptop Battery for Dell Latitude D620 D630

  • Capacity: 7200mAh
  • Voltage : 11.1 V
  • Color : Black
  • Product Type: Replacement
  • Battery Type: Lithium ion
  • Full 1 year warranty
  • Compatible Part#:312-0383, 312-0384, 312-0386, JD634, JD648, PD685, RD301, TC030, TD117, TD175, UD088
  • 9-Cell Dell D620 Battery Price:$77.35
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